Most elections bodies maintain two sets of training content:
- General content that is required for all audiences: messages on politeness, impartiality, the flow of the polling station, what to bring to work on election days, when to arrive, etc.
- Role-specific content: this is content that only applies to specific roles within the polling station or returning office. The elections official directing electors as they enter the polling station doesn’t need to understand how to prepare ballots for electors, and the person preparing ballots doesn’t need to know how to direct electors when they enter the building.
There is a risk in combining these two streams to create a one-size-fits-all course. Chief among them is diluting the message by shying away from details, which is the opposite of what you want. Your learners will only take on so much of the information you are providing – it’s just the way our brains work – so, we want to deliver the most important information that is related to what is expected of the learner on election day or in preparation for election day.
Instead, each role should receive a course specific to the function it fulfills, but that course should take advantage of re-usability in its design.
Our team of eLearning experts will help you:
- Segment general content into ‘stand-alone’ topics: topics that begin and end within themselves. These can be copied from one course into the next, maintaining a consistent message across all roles for general content.
- Isolate role-specific content that can be added in and around the general content, as determined by the function of the role.
- Earmark any topics/responsibilities that are shared across a subset of roles for limited re-usability.
Role A’s course consists of four common topics and three that are Role-A specific. All other roles reuse those four common topics interspersed with topics specific to each.