For every election, personnel face two significant challenges: finding staff to run and manage election sites and training them on the same. Elections have well-defined processes describing what needs to happen before, during, and after the election. All elections have a variety of roles at each polling station, such as Greeters, Registration, Ballot Issuing, Troubleshooting, Ballot Acceptance, and others depending on municipal, regional, or federal requirements.

In many cases, even with the continued growth of eLearning, much of this training is done in-person. Even beyond the logistics of organizing in-person training (finding a venue, availability of a facilitator, printing materials, multiple sessions, many locations), there is the issue of providing the correct and consistent message to the workers. One way to combat the potential risk of delivering inconsistent, or worse, incorrect information to workers, is by teaching through eLearning.

What is eLearning?

eLearning can refer to a wide range of electronic training delivered, typically, over the internet. While eLearning doesn’t need to be fancy, it is improved by enhancements such as multimedia using a combination of visual media, audio, and textual content, learner engagements through interactive exercises, and incorporation of familiar elements that broaden its effectiveness for different learning styles. eLearning is often self-paced, giving learners control over how much time they spend in training at any one time. It can also be accessed multiple times for review and reference.

Why should you consider eLearning?

eLearning is exceptional for training the swell of election center staff required once, twice, or several times in any given year. Done well, it provides a reliable, consistent message to the tens of thousands of committed elections officials needed to run elections.

Thoughtfully done, eLearning for elections officials must consider:

The heavy lifting (input from subject matter experts, design and development of the content) is done well before the election to create role-based training that is approved by subject matter experts within the agencies responsible for election administration. Once created, eLearning can be updated as necessary due to changes that may occur to election processes, requirements, and procedures. The end-product is a unified, consistent message that trains all workers equally.

NEXT: Content Variability  —>



  • I want to thank you again for SLI's independent assessment of Broomfield's election procedures and subsequent development of updated election procedures. SLI's work assisted the City Council greatly in understanding the strengths and weaknesses of existing systems and helped restore confidence in these systems for future elections.

    James L. Becklenberg

    Former Assistant City and County Manager

  • It is with sincere gratitude and appreciation that we unconditionally recommend SLI. Our effort to obtain Meaningful Use Stage 2 Certification for our community health software platform required significant interpretation of the federal guidelines that SLI provided in plain English, on an as needed, and always timely basis. The staff is outstanding and their attitude is nothing less than grace under pressure. To keep it all together, with client after client struggling to interpret often vague federal guidelines, is laudable. The bottom line is that we had a choice, and we went with a recommendation for SLI based on a couple interviews with folks that preceded us, and it turned out to be the best possible decision.

    Milton Allione


  • I sought SLI’s assistance in providing information to me on testing practices for the Uniform Voting System (UVS) that the State of Colorado is seeking. I also worked with them as they developed a report for the Colorado Voter Access and Modernized Elections Commission on an assessment of voting system technology in Colorado. The results provided by SLI were valuable and helped the state make key decisions regarding Colorado's UVS strategy. As our project moves forward, we expect to call upon SLI to test one or more proposed systems to meet Colorado Voting System Certification Standards.

    Al Davidson

    Former Program Manager

  • The SLI team, in my opinion, was outstanding. I truly appreciated this process and all the guidance they provided. Not only did this team well represent themselves and the expertise they possess, but also well represented the SLI organization. I would highly recommend SLI to anyone...

    Norman Joseph

    Vice President, Product Management

  • We are so gratified that our cumulative efforts have yielded the much-needed results. I must hasten to add that the work of the entire SLI team has lent so much credibility to this entire electoral process. For this alone, you have the gratitude of not just this member of the Technical Evaluation Committee, but more likely that of an entire nation.

    Tim Diaz de Rivera

    Director General, National Computing Center